StockX Reviews

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General rating

3.5/5.0

Of the 45 reviewers, 28 (62.22%) recommend this store.

Customer reviews

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Review

Shipping and other taxes/cost was way too expensive. Made the price of my purchase go from 100 to 150. The shipping and delivery process however were very efficient and I got my item delivered to me much earlier than expected, so that was good. Shoe quality is great. Website is a little bit confusing.

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Irene.Soto

Reviewed on: Jul 01, 2023

Recommends this store!

Fast, informative with details

Great communication from the app with step by step shipping information and probably the fastest delivery I've ever had. Thank you!! The box the shoes were packed in only had the shoes and no packing paper or anything to keep from sliding which is clearly a shoe no no! You can't send them to stockx like that so why can you send them to us like that? 400$ dollars for shoes you would think they would care a little more like the website says?? Other than them breaking their own rule and every sneaker heads nightmare it was ok. Maybe next time practice what you preach and your credibility would be higher. I do appreciate everything else thou. I'll still buy from here but probably Nothing real expensive because I want it to be safe in transit. You got very, very lucky this time but don't do that again, atleast on my orders please and thank you.

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Tammy

Reviewed on: Jul 01, 2023

Fantastic

Fantastic! I absolutely love my shoes. I was struggling to find them anywhere in my size when I found them on StockX. They were a competitive price, verified quickly & shipped quickly. I really couldn’t be happier. 100% recommend StockX!

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Sonia.Burns

Reviewed on: Jul 01, 2023

Recommends this store!

Sent trainers back under UK/EU…

Sent trainers back under UK/EU regulations which StockX agreed to. Delivered back to StockX over a week ago and no one has bothered to acknowledge receipt, verify them or action the refund. Customer services are useless - all promise to “look into it” and never get back to you. I JUST WANT MY MONEY BACK PLEASE!

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Clayton W.

Reviewed on: Jul 01, 2023

This time good, but previous… 👎🏻👎🏻

This bid/purchase went great! But past experiences have been terrible. Like winning one of StockX’s $1 bid/giveaways… only to not be told they weren’t going to send anything. Then have to track them down in order to get a refund for shipping they charged. Only to be contacted months down the road in order to “make things right”. But not have anyone from CS be able to verify authenticity. Then be told I waited too long to respond and they cancelled everything. Scam of a company!!

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Leona142

Reviewed on: Jul 01, 2023

Its very frustrating that the delivery…

Its very frustrating that the delivery times were not accurate. Someone stole my package while i was out of town because i was supposed to be arriving home on the intended delivery date. It was delivered early and so the package was stolen. No help from customer service. So i am just out $180 and a pair of shoes.. regarding the recent reply. I spoke with your team and they explained since they were shown delivered, there was nothing they can do. I havent responded recently because there is no point.

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Camila

Reviewed on: Jun 30, 2023

Shipping times and process are very slow

Tried to buy the shirt, seller delays 4 days and I get a refund so I buy a different size. 17 days for arrival. Spent 7 plus days getting sent and verified. Then FedEx takes the rest of the time recirculating across Georgia and driving it all the way to California.

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Annie.Freeman

Reviewed on: Jun 30, 2023

Should have taken much longer to arrive

Should have taken about a week or so for my order to arrive and instead it came in about 3 days max. Was amazing will definitely be ordering again soon because of the great experience

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Ricky W.

Reviewed on: Jun 30, 2023

Recommends this store!

I still get spam from stockx's last data breach.

I still get spam from stockx's data breach years ago even though i closed the account with that email and now they have the audacity to pass my email along to trustpilot to spam me? Insane. I have received every product I've ordered but the constant oversharing of my personal information whether intentional or due to incompetence is unacceptable to me.

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Lydia918

Reviewed on: Jun 30, 2023

StockX Ole G Sneakerhead…

StockX is absolutely the way a company should be handled. They have magnificent customer service vibes and their integrity to deliver was on point. The selection of inventory just blew my ole G ass socks off! A fan for life! Love Winzz

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Allen.Daniels

Reviewed on: Jun 30, 2023

Recommends this store!

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FAQs by the Kupn Community

I need your help please. I have been scammed out of 4500.00 that they spent on your website. Please i need a number to call you all.

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Why is StockX's policy to screw over customers and sellers regarding cancelations? If it didnt ship whats the issue? They lose money thats all its abt

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I want to order a pair of shoes but I am worried if they are going to come. Someone please tell if you shoes came

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How can I check my order

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How can I check the status of my order.

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